Frequently Asked Questions

How do I access Curbside services?

Curbside services can be accessed through the “Book Appointment” or “Patient Portal” links found on our landing page.

Service
Price
20-minute telehealth consultation (for diagnosis and patient education)
$75
+ Doctor’s note
Included
+ Each additional 10-minutes of telehealth care
$25
+ Medical Forms
$25
+ Prescribing medication or services (e.g., therapy, imaging, DME)
$50

We find that most of our telehealth consultations can be completed within 20 minutes.

Do you accept insurance?

We currently do not accept health insurance for our telehealth services.  Rather, we operate on a direct-pay model that provides transparent and affordable pricing without the complexities often associated with insurance claims and approvals.  

Although we do not accept traditional health insurance, patients can make payments using their Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) accounts.  We also accept debit and credit card payment via our secure online payment system

Additionally, if a Curbside clinician provides you with a prescription or referral , these services are often covered by your insurance carrier, and we will work with you to provide any required paperwork to expedite your care.

If you have further questions about our payment system or how it may interact with your existing insurance plan, please feel free to reach out to us.

Service
Price
20-minute telehealth consultation (for diagnosis and patient education)
$75
+ Doctor’s note
Included
+ Each additional 10-minutes of telehealth care
$25
+ Medical Forms
$25
+ Prescribing medication or services (e.g., therapy, imaging, DME)
$50

We find that most of our telehealth consultations can be completed within 20 minutes.

Why choose Curbside?

Are you tired of waiting weeks for an orthopedic appointment?

Curbside Ortho (aka Curbside) is a virtual-first, musculoskeletal practice that connects you with experienced orthopedic experts who help to streamline and support your care.  Our digitally enabled services allow you to skip the wait, avoid unnecessary trips, and get the diagnosis and treatment you need – all from the comfort of your home.  

Join the growing movement of patients choosing to start their orthopedic journey with Curbside.

Service
Price
20-minute telehealth consultation (for diagnosis and patient education)
$75
+ Doctor’s note
Included
+ Each additional 10-minutes of telehealth care
$25
+ Medical Forms
$25
+ Prescribing medication or services (e.g., therapy, imaging, DME)
$50

We find that most of our telehealth consultations can be completed within 20 minutes.

Who provides care at Curbside?

The Curbside team is made up of experienced physicians and advanced practice providers (APPs) who are highly trained and specialized in orthopedic medicine.  All of our current providers have practiced clinically for >15 years and are active members of the American Academy of Orthopedic Surgeons.  The shared experience and expertise of our team ensures that patients receive definitive information about their condition and minimize potential delays in care.

Service
Price
20-minute telehealth consultation (for diagnosis and patient education)
$75
+ Doctor’s note
Included
+ Each additional 10-minutes of telehealth care
$25
+ Medical Forms
$25
+ Prescribing medication or services (e.g., therapy, imaging, DME)
$50

We find that most of our telehealth consultations can be completed within 20 minutes.

Who should use Curbside?

Curbside services are available for any individual over the age of 13 seeking timely, high-quality orthopedic care, regardless of insurance status.  Through the Curbside platform, individuals can schedule and see Curbside clinicians from the comfort of their own home.  Our services can be an effective time-saving and cost-effective option for individuals with high-deductible insurance plans, stipulations in coverage that require a referral or pre-authorization, or simply do not have insurance.

Service
Price
20-minute telehealth consultation (for diagnosis and patient education)
$75
+ Doctor’s note
Included
+ Each additional 10-minutes of telehealth care
$25
+ Medical Forms
$25
+ Prescribing medication or services (e.g., therapy, imaging, DME)
$50

We find that most of our telehealth consultations can be completed within 20 minutes.

Who should not use Curbside?

Curbside services should not be used for medical emergencies.  Any potential medical emergency or life-threatening symptoms should be handled by contacting 911 and/or by visiting the nearest emergency room.

Service
Price
20-minute telehealth consultation (for diagnosis and patient education)
$75
+ Doctor’s note
Included
+ Each additional 10-minutes of telehealth care
$25
+ Medical Forms
$25
+ Prescribing medication or services (e.g., therapy, imaging, DME)
$50

We find that most of our telehealth consultations can be completed within 20 minutes.

What is the cost of an appointment?

At Curbside, we strive to provide simple and transparent pricing so that our patients can make informed decisions about the medical services that they require.  Our paid services are built around our telehealth consultations which are tailored to diagnose and educate patients about their condition.  For patients requiring doctor’s notes, medications, and/or referrals, we offer additional add-on services to help support you on your journey to treatment and recovery.

Included below is a current list of Curbside services and pricing:

We find that most of our telehealth consultations can be completed within 20 minutes.  For those patients requiring additional time or services, we bill accordingly based on the time required for our team members to effectively coordinate care on your behalf.  For instance, the additional cost for prescribing medications is to ensure that all steps on our end have been completed  to ensure that your medications are ready for pick-up when you arrive at the pharmacy.

Service
Price
20-minute telehealth consultation (for diagnosis and patient education)
$75
+ Doctor’s note
Included
+ Each additional 10-minutes of telehealth care
$25
+ Medical Forms
$25
+ Prescribing medication or services (e.g., therapy, imaging, DME)
$50

We find that most of our telehealth consultations can be completed within 20 minutes.